Privacy
This policy explains how information submitted through this website may be used when you request metal supply, material guidance, cut-to-size service or location support.
When you submit a form, we may collect your name, email address, phone number, company, location, requested metal family, shape, dimensions, quantity, application notes and message content. We also may collect basic technical information related to website use, such as browser type and pages visited, when allowed by applicable settings.
Submitted information is used to respond to inquiries, prepare quote conversations, route requests to the appropriate location, clarify material needs and improve our website experience. Application details may help us ask better questions about carbon steel, stainless steel, aluminum, copper alloys, cut size, finish and timing.
We may share inquiry details with internal staff, local service teams or operational providers who support response, fulfillment or website functionality. We do not ask for payment card information through the general inquiry form on this site.
We keep inquiry information for as long as needed to support customer communication, order history, legal obligations and business records. You may request that we update or remove contact information where applicable.
We use reasonable administrative and technical measures to protect submitted information, but no website transmission method is completely risk-free. Please avoid sending sensitive engineering drawings or confidential business information unless requested through an appropriate channel.